Privacy Policy for Smartphone App U.S. and EU

Privacy Policy (effective April 20, 2017)

When you use an Application provided by Alpine Electronics, Inc. ("App") certain information about you and your usage of the App is collected.

What Type Of Information Is Collected

We may collect the following information through your use of the App:

  • Your email address (may be obtained when you download the App)
  • Data pertaining to your use of the App such as:
  • Time and length of use
  • Device make and model
  • Audio settings and the audio service you use
  • Your location (city, state, longitude and latitude through the navigation service)
  • Vehicle information
  • Information of vehicle's audio visual navigation system such as:
  • Time and length of use
  • User operation log
  • Serial number
  • Other non-identifying diagnostic information related to App or navigation usage

What Alpine Does With Information Collected

This app enables Firebase Analytics to aid in the understanding of app usage which assists in performance optimization. If you do not wish to have Firebase Analytics enabled please select the opt-out option at the end of this page. Information collected about you through the App will be stored on secure servers hosted by Alpine or Alpine subcontractors. Because Alpine is committed to protecting your privacy, neither Alpine nor its subcontractors engage in the practice of trading or selling personal information to third parties. We use this information to manage Alpine’s service with precision, to monitor App activity and to develop ideas for marketing research and other marketing purposes, which may include sharing it with other Alpine affiliates for the purpose of improving Alpine’s service.

Information We Share

We do not share personal information with third parties outside of Alpine unless one of the following circumstances applies:

  • With your consent
    In cases where we seek and receive your prior consent, we may share personal information with third parties outside of Alpine.
  • For legal reasons
    In cases where Alpine is compelled by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence, to disclose information collected through the App.

Notification About Changes To This Policy

By using this App, you agree to the terms of this privacy policy. We may alter this policy at any time. If changes are made to this policy, we will provide the new language of the privacy policy within the App. Also, version updates for the App will contain the then-current Privacy Policy.


Please contact us via the website /e/products/contactDetail.html to review the information collected through your use of this App. We will take identification procedures and accommodate your request within reasonable bounds.

When you reach the webpage, please scroll to your region and click the associated website. Once you reach the page proceed to "Your Privacy Rights" for the process to review information collected.

If a complaint or dispute cannot be resolved through our internal process, we agree to dispute resolution using the American Arbitration Association as a third party resolution provider.

Integrity of Personal Information on Your Device

We aim to provide you with access necessary to keep your personal information on your editable profile page accurate, complete, and up to date.

California Do Not Track Notice

Alpine does not track its customers over time and across third party websites through the use of Apps and therefore does not respond to Do Not Track signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. Third parties cannot collect any other personally identifiable information from Alpine's App unless you provide it to them directly.

Note About Storage of Information Collected

Information collected through an App will be stored and processed on secure servers in the United States of America. Legal systems outside the European Economic Area do not offer the same protection for data as the laws of European countries. Nevertheless Alpine will take all steps reasonably necessary to ensure that collected information is stored and processed securely and in accordance with all applicable laws. Alpine complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European member countries and Switzerland. Accordingly, Alpine certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, data integrity, access and enforcement. To learn more about the Safe Harbor program, and to view Alpine’s certification, please visit